Connect with us

APolitical

Verizon gives customer credits in Bay, Gulf counties

Under scrutiny for outages after Hurricane Michael, Verizon said Tuesday its customers in hard-hit Bay and Gulf counties will be automatically credited for three months of mobile service.

In recent days, officials including Gov. Rick Scott and U.S. Sen. Bill Nelson — who are competing in the November election for Nelson’s Senate seat — have taken aim at Verizon’s storm response.

Nelson, for example, sent a letter to the company’s chairman and chief executive officer Tuesday that said too many Verizon customers in the Panhandle “are still not able to use your network. This is not acceptable, especially when your competitors have been restoring service much faster.”

Along with announcing the credits for customers, Verizon said in a news release Tuesday that it is using portable cells in the region to help first responders and other agencies communicate.

“Verizon is 100 percent focused on repairing our network in the Florida Panhandle,” the company said in the news release. “We are making progress every hour, and we expect that trend to continue at a rapid pace. We won’t rest until service is completely restored.”

The News Service of Florida provides journalists, lobbyists, government officials and other civic leaders with comprehensive, objective information about the activities of state government year-round.

Sign up for Sunburn

Receive our team's agenda-setting morning read of what's hot in Florida politics. Delivered straight to your inbox Monday through Friday.

Florida Politics is a statewide, new media platform covering campaigns, elections, government, policy, and lobbying in Florida. This platform and all of its content are owned by Extensive Enterprises Media.

Publisher: Peter Schorsch

Contributors & reporters: Phil Ammann, Renzo Downey, Rick Flagg, A.G. Gancarski, Joe Henderson, Janelle Irwin, Jacob Ogles, Scott Powers, Bob Sparks, Andrew Wilson.
Email: Peter@FloridaPolitics.com
Phone: (727) 642-3162
Address: 204 37th Avenue North #182
St. Petersburg, Florida 33704

Connect
Sign up for Sunburn

Receive our team's agenda-setting morning read of what's hot in Florida politics. Delivered straight to your inbox Monday through Friday.