Janelle Irwin: Not even kids cop a break from credit thieves

Collins in Selma

Welcome to another installation of “my bad luck is your source for information!”

About six months ago, I reported my identity had been used by someone somewhere to file an unemployment claim. I was lucky. All it took were a handful of phone calls, a few hours and some mildly aggravating music-on-hold in order to sort the matter out.

But just because the thief hadn’t accessed any of my financial information, that didn’t mean I was in the clear. Bank accounts had to be flagged and credit cards replaced. I had to file a police report and notify all three credit reporting agencies that my personal information had been compromised.

Simply put, it was a pain in the a$$.

So, when a prepaid debit card arrived via the mail Monday afternoon in my 11-year old daughter’s name, I figured I had all the answers and would breeze through the process with just a tinge of frustration.

How wrong I was.

First of all, this was not my identity stolen. It was my daughter’s. That means although I can make the telephone calls on my own behalf and answer questions to verify my own identity, I can’t for her.

When an adult needs to flag their credit reports with the three reporting agencies all it takes is a simple phone call to one of them: Experia. That agency has taken charge of notifying the other two.

When it’s a minor child, though, you have to send a form to all three agencies along with a copy of the parent’s government-issued ID, a bill with the parent’s name and address, and a copy of the child’s birth certificate.

Again, that goes to all three reporting agencies: Experian, Equifax and TransUnion.

Here’s the kicker: If your last name is not the same as it appears on your child’s birth certificate – as is the case with my daughter – a whole new heap of problems pop up. Along with the bare minimum documents, you also have to include copies of documents showing how and why the last names don’t match.

This situation usually is caused by a divorce or a mother who doesn’t take her husband’s name.

In my case that required the marriage certificate showing how my maiden name got to be my daughter’s name, then the divorce document showing the marriage had been dissolved, and then another marriage certificate showing how my name got from my previous name to my new name.

Is your head spinning yet?

Once those documents are procured and sent off, the parent of the minor whose identity was stolen can then expect to receive further instruction from the credit reporting agencies regarding whether or not the child’s credit had been used.

If it has, enter the dispute process.

Think that’s rough? It gets worse. A series of phone calls and due diligence over the coming weeks are not the end of the road.

TransUnion seems to be the only reasonable agency where that circumstance is concerned: They freeze your child’s credit until he/she turns 18. The other two agencies require follow-ups.

Equifax requires parents to refreeze their child’s credit every two years after identifying information has been compromised. Experian requires the same until the child’s 14th birthday. At that point the freeze stays in effect until they are 18.

Can you imagine how weird it was to put things on my calendar five years down the road? Who the hell can remember these things?

The national identity theft resource center also requests parents contact the federal Social Security Administration to ensure no one has been using their child’s Social Security number to work.

If that happens it could be a future tax nightmare for your child.

It also recommends filing a police report and contacting any banks where your child may be identified on a savings account or other account to instruct them not to sell your child’s information to third parties.

It’s also a good idea to notify the Federal Trade Commission in case a criminal investigation into the theft can be pursued. An operator there will ask a series of questions about how the personal information was compromised including who had access to information. The adviser I spoke with also asked a series of questions about people close to us, namely whether any of them are having financial trouble.

Sadly, I also had to answer questions about my daughter’s father and stepmother to cast aside any question that they could be responsible. Many reported incidents of child identity thefts occur when a parent uses their child’s Social Security number to open credit cards or make large purchases using credit.

According to the Identity Theft Assistance Center and the Javelin Strategy & Research group, one in 40 families with children under 18 have had at least one child whose personal information was compromised. In all, 13 million people were victims of identity theft in 2013.

If parents ignore the implications of identity theft, a child could have problems down the road renting an apartment, getting a job, filing taxes or even buying a car or house.

Though many derogatory credit incidents fall off a person’s report eventually, some people whose identities were stolen as a child spend years trying to clear their name.

Though I’m absolutely livid I have to go to leaps and bounds to make sure my daughter doesn’t have those problems, I say, better me than her.

Here are helpful phone numbers to call should you find yourself in this unfortunate situation:

Identity theft resource center: 1-888-400-5530 (option 2)

Federal Trade Commission: 1-877-438-4338

Social Security Administration: 1-800-269-0271

Experian: 1-800-311-4769

Janelle Irwin writes about government and goings-on in the Tampa Bay area for SaintPetersblog. She also hosts a weekly news and politics talk show Fridays on WMNF Community Radio. Column courtesy of Context Florida.

Janelle Irwin Taylor

Janelle Irwin Taylor has been a professional journalist covering local news and politics in Tampa Bay since 2003. Most recently, Janelle reported for the Tampa Bay Business Journal. She formerly served as senior reporter for WMNF News. Janelle has a lust for politics and policy. When she’s not bringing you the day’s news, you might find Janelle enjoying nature with her husband, children and two dogs. You can reach Janelle at [email protected].



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