Jacksonville resolves ‘network issues’

This piece has been updated with the latest information.  

If you’re in Jacksonville and you couldn’t get on the city website earlier, you were not alone.

But the issue has been resolved, with “internet configuration” issues identified as the cause.

The resolution fixes “intermittent network issues” that inhibited access to “jacksonville.gov, jaxready.com, calls to 630-CITY, JaxEPICS, or any city mobile apps,” the city announced previously.

Meanwhile, the city previously said external malefactors are not to blame.

“Based on our current assessment and available data, we have found no indication of a cyber-attack or security breach. Our team is actively monitoring the situation, and we have narrowed down the issue to a handful of internet service providers. We will continue to investigate to ensure the integrity of our city systems and keep the public informed of the resolution.”