Drew Wilson
Duke Energy customers will be paying less on their power bill come New Year’s.
The utility company announced Thursday that the typical residential customer will see residential rates drop 2.8% next year, which translates to about $3.63 a month in savings for customers who use 1,000 kWh of electricity, though the company said the actual impact will vary depending on several factors.
Commercial and industrial customers, meanwhile, will see bill impacts ranging from a 6.6% decrease to a 1.1% increase.
Duke Energy said the cut is a result of lower storm cost recovery and fuel charges. The rates will also account for Duke’s investments into grid reliability which it said will reduce the number and duration of power outages, and DEF’s annual capacity, energy conservation, storm protection plan and environmental compliance clause costs.
“In 2021, Duke Energy Florida is bringing new services and technologies to our customers while lowering costs and keeping residential rates for electricity lower than the national average,” said Catherine Stempien, Duke Energy Florida state president. “While our customers’ bills are decreasing, we know some of them continue to face financial hardships. We’re providing enhanced care and expanded assistance for those impacted by the pandemic.”
In the rate announcement, Duke Energy offered a refresher on the bill assistance and payment plans it has implemented for Floridians feeling the financial effects of the coronavirus pandemic.
The company has rolled out an online tool where customers can enter into an extended payment arrangement. Duke Energy is also waiving fees for credit and debit card payments and providing professional guidance for small business customers on how they can avoid a high utility bill when they reopen.
For customers who need additional assistance, Duke Energy recommends visiting the Energy Neighbor Fund webpage to learn how community agencies can help pay energy bills.
