Disney World firefighter sues CFTOD for discrimination

Orlando, Florida, USA - February 9, 2022:  A Walt Disney World entrance arch gate in Orlando, Florida, USA. Walt Disney World is an entertainment resort complex.
The firefighter said she complained to human resources and then was moved to a different fire station.

A Disney World firefighter is suing her employer and accusing the governing district of discrimination and creating a workplace that’s “intimidating, hostile, and offensive” in a new federal lawsuit.

Thinh Rappa, an Asian-American woman born in Vietnam, said she faced sex and race discrimination while working for the Central Florida Tourism Oversight District (CFTOD), which handles emergency services at Walt Disney World.

CFTOD did not immediately respond to a request for comment.

Rappa alleged that in 2021, a fellow male firefighter-paramedic was cooking dinner at the station when he told her, “Maybe you should speak English, Thinh,” according to her federal lawsuit filed in the U.S. District Court’s Orlando division. “He then slammed a ladle on the countertop and blurted out mockingly, ‘Ying, yang, yong, ping, pang, pong,’” her lawsuit said.

Rappa’s complaint alleged she was once on a 2022 call to a sick child having trouble breathing at an unnamed hotel, but her colleague insisted the boy was OK.

“See I got us out of there early and we get to go home now,” he told her afterward, Rappa said in her lawsuit.

Rappa responded by telling her coworker he acted unprofessionally and he should have brought the airbag from the fire engine to help the child she believed was suffering from Croup.

Her coworker “acted extremely defensively and shoved an ambulatory stretcher into Ms. Rappa so as to pin her between the stretcher and the wall, and yelled, ‘I am the medic here not you!’” Rappa’s lawsuit said. “Ms. Rappa was frightened for her life and attempted to deescalate the situation, responding, ‘I’m so sorry and you’re right. You do what you need to do.’”

Rappa said she complained to human resources and then was moved to a different fire station, a move she called punishment because it was known for high volume calls.

Rappa went on medical leave in May 2022 which she claimed was from post-traumatic stress disorder from working at the district. She returned to work in January 2023 and the lawsuit described Rappa as “presently working at the district.”

“As part of her job duties, Ms. Rappa was tasked with transporting patients to hospitals, rotating from fire trucks to rescue trucks, and assisting rescue trucks with their patients,” the lawsuit said.

Gabrielle Russon

Gabrielle Russon is an award-winning journalist based in Orlando. She covered the business of theme parks for the Orlando Sentinel. Her previous newspaper stops include the Sarasota Herald-Tribune, Toledo Blade, Kalamazoo Gazette and Elkhart Truth as well as an internship covering the nation’s capital for the Chicago Tribune. For fun, she runs marathons. She gets her training from chasing a toddler around. Contact her at [email protected] or on Twitter @GabrielleRusson .


2 comments

  • Paul Passarelli

    February 12, 2025 at 1:06 am

    The article states: “Rappa’s lawsuit said. “Ms. Rappa was frightened for her life and attempted to deescalate the situation, responding, ‘I’m so sorry and you’re right. You do what you need to do.’””

    Sorry, but if I’m on that jury, I vote that the complaint lacks credibility. The only way a firefighter says she is in fear for her life, is if a two-bit ambulance chasing lawyer coaches her to say it.

    • Kim McKinley

      February 13, 2025 at 9:53 am

      “Discrimination is still very much alive, and if you haven’t experienced it, consider yourself fortunate. Privilege doesn’t equate to understanding every situation. Many women prefer to stay in the background rather than draw attention to themselves, so for her to stand up for herself speaks volumes.” Your ignorant shows on so many levels and don’t pretend you understand because we news article doesn’t tell the whole story yet.

Comments are closed.


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