
Nearly a half year after Hurricanes Helene and Milton slammed Florida, a new analysis from Realtor.com shows only about half of all residential property claims have been paid by insurance companies.
Office of Insurance Regulation (OIR) figures show there were a combined 329,523 residential property claims in the state between the two storms. For Milton, some 104,789 residential property damage claims out of 264,763 total have been closed without payment from insurance companies. Helene saw a total of 64,760 residential property claims were filed, while 34,923 claims were closed without payment.
The Realtor.com report said much of the gap between claims and payment is largely due to the extent of floodwater damage, which can lead to more coverage headaches. Wind damage is more readily addressed by insurance companies in the aftermath of hurricanes.
“In Florida, the storms did much of their damage through high winds, which is covered by traditional homeowners insurance. Both also caused flooding, although that is typically covered separately by a federally administered program, which is not reflected in the state insurance data,” the Realtor.com analysis found.
The confusion between federal relief and private insurance coverage often causes the delays, or the federal flood payments simply aren’t tabulated by the state. Many homeowners also have large deductible stipulations in their coverage, which causes a gap between the amount of the damage claims.
Beyond residential damage, there were vast numbers of claims for other coverage from both storms last year. There were 22,141 commercial property claims attributed to Milton and 3,895 of those claims were closed without payment, according to OIR.
Helene prompted 6,067 commercial property insurance claims. Out of those, there were 1,243 claims that were not paid.
In all, Milton caused a total of $4.023 billion in estimated insurance losses in Florida as of OIR’s Feb. 11 tabulations. Helene amounted to $2.16 billion in estimated insurance losses as of Jan. 15.
2 comments
Ms.Bush
February 18, 2025 at 5:00 pm
I thought Rick Scott was going to get a bill passed ,up
to 10,000 could could claim on taxes?
Homeowner Insurance What happened?
Susan Augustyniak
February 20, 2025 at 9:10 am
The article acknowledges that flood coverage is separate and federally administered, but it buries that fact under the headline numbers about unpaid claims. The headline makes it easy for readers to be misled. The real takeaway should be (1) Many Floridians do not purchase flood insurance (2) Home insurance does not cover flood damage. (3) During these storms, FEMA required a denial from the home insurer before they provided any disaster assistance aid due to flooding. (4) This resulted in a high number of “unpaid” claims that were never covered in the first place.
The bigger question is: how can the insurance industry, the media, and even FEMA help homeowners better understand their coverage before disaster strikes, rather than having this cycle of confusion and frustration every time a major storm hits?
Comments are closed.