Tag: Frontier Communications

Jim RosicaAugust 30, 2016

Sydney Ridley, former House Republican leader Dana Young’s right-hand woman, is leaving to head government and regulatory affairs for Frontier Communications’ Florida operations.   Ridley, who will be based in Tampa, “will represent Frontier’s Florida interests, involving extensive interaction and advocacy with public officials to include state and federal legislators (and) state agency representatives,” according […]

Jim RosicaMay 12, 2016

Frontier Communications’ top executive for Florida operations says the company “apologize(s) to every Tampa Bay area customer who has experienced service disruptions.” Melanie Williams, senior vice-president and general manager for operations in Florida, released a statement Thursday. That’s the same day Attorney General Pam Bondi said she was “cautiously optimistic that Frontier disruptions in services will […]

Jim RosicaMay 12, 2016

Pam Bondi came ready to rumble against Frontier Communications — and it looks like she won.  The state’s attorney general announced Thursday the Connecticut-based telecommunications company had “committed to improving communications and customer services in Florida.” “After a lengthy, productive meeting with Frontier executives, I am cautiously optimistic that Frontier disruptions in services will be quickly […]

Jim RosicaMay 9, 2016

When there’s something strange about your Frontier Communications service, who you gonna call? Or rather, who you gonna call that can actually do something about it? In Florida, it’s not clear. On April 1, Frontier took over Verizon‘s landline, internet and cable TV service in Florida, specifically for Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota customers. Since then, […]

Mitch PerryApril 1, 2016

Friday was Frontier Communications‘ big day: At midnight, it took over Verizon Communications landline business. It was a rocky start. Customers throughout the Tampa Bay area, as well as in Texas and California, reported problems Friday morning and continued to do so even after Frontier said the problem had been fixed. Frontier spokesman Bob Elek said […]


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