Florida Power & Light topped consumer satisfaction rankings, according to a customer survey conducted by market research company J.D. Power. “We’re honored to serve our customers so we’re humbled to know they value the work we do,” said Eric Silagy, president and CEO of FPL. “We’re proud that our service is cleaner and more reliable […]
JEA, Jacksonville’s community utility, has been in the news this year for reasons that have less to do with its performance than other issues. Still, the utility has a story to tell about customer service. J.D. Power reports that JEA has the highest business customer satisfaction in the South with midsize utilities. JEA achieved the […]
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