Amidst the post-Irma “tweet storm,” there was a visual that made me pause: two lineworkers from Gulf Power, a Florida Panhandle utility, descending a power pole after replacing a transformer in a St. Augustine neighborhood outside Gulf Power’s service area. Having traveled to that area to provide extra support, the utility team lead expressed his group’s eagerness in helping the residents in any way possible to “get their life back to normal.”
His sincerity made me think of all the lineworkers whom I have had the privilege of meeting over the years. What each of them had in common is a strong commitment to service. At no time has that commitment shone brighter than when we weathered the storm together in recent days.
Hurricane Irma ravaged our state, stealing power from the majority of us. Our lineworkers – as prepared as they could be to handle the worst-case scenario – faced what The Washington Post rightly dubbed a “Herculean task” in getting our neighborhoods restored and returned to routine. As always when duty calls, these men and women left their own families behind in the wake of the storm to help families like yours and mine. Standing shoulder-to-shoulder with paramedics, firefighters, police and the like, their dedication during and in the days since Irma has renewed the dialogue on how lineworkers, too, should be designated as “first responders.”
Yet, despite all their preparation, sacrifice and grueling shifts, the aftermath of Hurricane Irma has seen the rise of another kind of surge. Sadly, some who benefit from these lineworkers’ services are now critical of the pace of restoration. The task of restoring power is not as quick and certainly not as simple as one might think when the issue is spread over such a large area so dense with trees and power lines that serve as hosts for electricity, telephone and cable. As they work to support the needs of nearly 20 million Floridians, it is important that we extend our willingness to learn, understand, and unite with these dedicated professionals in solidarity as they do what they do best: supporting each and every one of us.
It is easy to overlook our lineworkers’ passion as we go about our lives as usual in the comfort of our homes and workplaces. But it is times like these when we must recognize the comforts they forgo to support us in living our daily lives. These hardworking people deserve all the grace and compassion of our Southern hospitality.
To them, I say thank you. #ThankALineWorker
Lila Jaber is the Regional Managing Shareholder and Governmental Affairs Practice Group Leader of Gunster, Yoakley & Stewart, P.A. She is a former chair of the Public Service Commission (PSC) and the founder of Florida’s Women in Energy Leadership Forum (FWELF).