Tag: complaints
Stock image via Adobe.

Jim RosicaMay 12, 2016
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4min406
Frontier Communications’ top executive for Florida operations says the company “apologize(s) to every Tampa Bay area customer who has experienced service disruptions.” Melanie Williams, senior vice-president and general manager for operations in Florida, released a statement Thursday. That’s the same day Attorney General Pam Bondi said she was “cautiously optimistic that Frontier disruptions in services will […]

Jim RosicaMay 12, 2016
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5min423
Pam Bondi came ready to rumble against Frontier Communications — and it looks like she won.  The state’s attorney general announced Thursday the Connecticut-based telecommunications company had “committed to improving communications and customer services in Florida.” “After a lengthy, productive meeting with Frontier executives, I am cautiously optimistic that Frontier disruptions in services will be quickly […]

Jim RosicaMay 9, 2016
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6min251
When there’s something strange about your Frontier Communications service, who you gonna call? Or rather, who you gonna call that can actually do something about it? In Florida, it’s not clear. On April 1, Frontier took over Verizon‘s landline, internet and cable TV service in Florida, specifically for Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota customers. Since then, […]


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